Back to the top

JBJ Warranty

6-Month Limited Warranty on: 

JBJ Lighting Fixtures, Lamps, Nano Cube Aquariums, SP-Powerheads, and CO2 Regulators

Upon discovery of a defect, the merchandise should be sent prepaid to:

Transworld Aquatics Enterprises, Inc.
3730 Unit 6, West Century Blvd.
Inglewood, CA 90308

Fine Print: The above-mentioned JBJ aquarium products are warranted to the original purchaser against defective material and workmanship for 6 months from the date of original purchase. This warranty is valid only under the following conditions: additions, modifications, or changes made to the product by the purchaser and not by the manufacturer shall void this warranty. Damages brought on by abuse, misapplication, or mishandling also voids this warranty. Broken or cracked bulbs are not warranted and will not be replaced. This warranty is limited to the repair or replacement of the product at the discretion of the manufacturer. This warranty does not cover personal injury, property loss, including livestock or damage (direct, incidental, or consequential) arising out of use of this product. This warranty gives you specific rights and you may also have other rights, which may vary from state to state. The warranty card must be filled out completely and returned within (14) days from the date of purchase. Failure to do so will void this warranty. A proof of purchase from an authorized dealer must be provided when making a warranty claim.

 

Please email us at damages@dreamfishtanks.com or call our customer service line at (650) 667-0944 for warranty claims or technical questions.