Shipping: Free Curbside Delivery to The Continental US
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The air pump on your biOrb works very hard, 24 hours a day and like all mechanical parts will eventually wear out. You may notice that the pump becomes noisier or the bubbles less vigorous. At which point it may be time to replace your air pump.
Replacing the air pump is simply a case of unplugging the old one and plugging in the new. Simple instructions are supplied.
If your air pump stops working replace it as soon as you can to minimise interruption to the filtration. It is advisable to keep a spare air pump so that if it fails you can replace it straight away.
If the bubbles have stopped it may not be the air pump, check our help pages for more information.
Suitable for all sizes of biOrb & biUbe aquariums.
Established in the UK in 1998, Reef One Limited (now operating under OASE) has built a decades-long reputation as a premier aquarium specialist. Its biOrb aquariums, distinguished for their affordable all-in-one packaging, showcase cutting-edge technology, stylish designs and accessibility for fish keepers of all experience levels.
Transit times for delivery will vary, but shipment will occur between 5-7 days after order is placed.
Within 24 hours of shipment, we will send you tracking information to the e-mail address you provide at check out.
We ship using the fastest, most reliable method. Generally, smaller products ship via FedEx or UPS. Larger, heavier products ship via a truck freight carrier (e.g. Yellow Freight, Roadway, FedEx Freight).
Questions? Send us an email at email@example.com.
From the date of delivery for a period of 24 months, all biOrb products and their component parts are guaranteed from any defects in design, workmanship, construction or materials.
BiOrb offers a two year warrantee on all biOrb Aquariums.
BiOrb does not accept cancellations/ returns.
For further inquiries or customer support, please contact